Friday, October 3, 2008

10w6d: Doctor Swap

We've hit a bit of a rough spot in our care that has us seeking to change our doctor.  As part of the normal protocol for IVF at Shady Grove, they like to do an early ultrasound (like the one we did at 6 weeks) to confirm pregnancy and then another at 8 weeks or so to make sure everything is still progressing along well.  With the doctor's order in hand, we asked our local clinic for the second ultrasound.  Their first answer was that our insurance company will only cover two ultrasounds (the 6-8 week one and the second normal one at 20-24 weeks).  We didn't like the answer, but initially said okay.  We tried to have our nurse at Shady Grove talk to the local clinic to justify it, but they wouldn't budge.  So we then decided that we'd just pay for it out of pocket; to which they changed their story and said that they just don't do that (the extra ultrasound.)  So instead of treating us as a unique case (and they sure don't see twins every day), they felt it was more important to be "right" and "win" whatever "battle" was out there.  It left us wondering where the patient care really was and if they were at all focused on the wishes and desires of both the patient and our unique case.  And while we don't have many options for OB care is the little podunk town, there are a few.  So we talked and prayed about it and put in the request with our insurance company to switch doctors.  There are some friends of Chad's that recently had twins and used a different OB doctor, so that is who we are requesting.  It's not ideal to have to change doctors because our current OB knows our entire story; but the lack of genuine consideration and focused care that the nursing staff at the office was giving to us made it a virtual necessity to seek care elsewhere.    Our new referral got approved, and we are awaiting the new doctor's office review of our records that our old clinic faxed over so that we can get an initial appointment with them.  We are hopeful for better care; and if we are able to get that second early ultrasound, that would be a bonus for us.  

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